Introduction and Data Controller Information

Ignitefutureapp operates as a comprehensive financial education platform specializing in liquidity and solvency analysis training. We're headquartered in Metro Manila and committed to protecting your personal information while delivering quality financial education services.

This privacy policy explains how we collect, use, store, and protect your personal data when you interact with our website, educational programs, and services. As your data controller, we ensure compliance with Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and international privacy standards.

Information We Collect

Personal Information You Provide

When you register for our educational programs or contact us, we collect information you voluntarily provide:

• Full name, email address, and phone number for account creation
• Professional background and experience level for program customization
• Payment information processed through secure third-party processors
• Educational preferences and learning objectives
• Communication records when you contact our support team
• Program feedback and assessment responses

Automatically Collected Information

Our website automatically collects certain technical information to improve your experience:

• IP address, browser type, and device information
• Pages visited, time spent on site, and navigation patterns
• Referral sources and search terms used to find our site
• Technical performance data for site optimization
• Geographic location data based on IP address

How We Use Your Information

We use collected information for legitimate business purposes directly related to our educational services:

Educational Service Delivery

• Processing enrollment applications and managing student accounts
• Delivering course materials and tracking learning progress
• Providing personalized educational recommendations
• Facilitating communication between instructors and students

Administrative Purposes

• Processing payments and maintaining financial records
• Responding to inquiries and providing customer support
• Sending important updates about programs and policies
• Conducting quality assurance and program improvement initiatives

Marketing Communications

With your explicit consent, we may send educational content, program updates, and relevant financial education resources. You can opt out of marketing communications at any time through unsubscribe links or by contacting us directly.

Your Privacy Rights

Under Philippines' Data Privacy Act and international privacy standards, you have specific rights regarding your personal information:

To exercise these rights, contact us using the information provided below. We'll respond to verified requests within 30 days and may require identity verification to protect your personal information.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

Technical Safeguards

• SSL encryption for all data transmission between your device and our servers
• Regular security audits and vulnerability assessments
• Secure cloud storage with encrypted data at rest
• Multi-factor authentication for administrative access
• Regular software updates and security patches

Organizational Measures

• Employee training on data privacy and security protocols
• Access controls limiting data access to authorized personnel only
• Regular backup procedures with secure off-site storage
• Incident response procedures for potential data breaches

While we implement industry-standard security measures, no system is completely secure. We encourage you to use strong passwords and report any suspicious account activity immediately.

Data Retention and International Transfers

Retention Periods

We retain personal information only as long as necessary for educational, legal, and business purposes:

• Student records: Maintained for 7 years after program completion
• Payment information: Retained per Philippines tax and accounting requirements
• Marketing communications: Until you withdraw consent or request deletion
• Website analytics: Aggregated data retained for 3 years maximum

International Data Transfers

Some of our service providers operate outside the Philippines. When transferring data internationally, we ensure adequate protection through:

• Contracts requiring equivalent data protection standards
• Verification of recipient countries' privacy laws
• Regular audits of international service providers
• Immediate notification requirements for any data incidents

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site performance:

• Essential cookies: Required for basic site functionality and security
• Analytics cookies: Help us understand user behavior and improve our services
• Preference cookies: Remember your settings and customization choices
• Marketing cookies: Used with your consent to deliver relevant advertisements

You can control cookie preferences through your browser settings or our cookie management tool. Disabling certain cookies may limit website functionality but won't prevent access to essential educational content.

Third-Party Services and Data Sharing

We work with trusted service providers to deliver our educational programs effectively. Personal information may be shared with:

• Payment processors for secure transaction handling
• Email service providers for educational communications
• Cloud hosting providers for secure data storage
• Educational technology platforms for course delivery
• Analytics providers for website performance optimization

All third-party partners are contractually bound to protect your information and use it only for specified purposes. We never sell personal information to marketers or unauthorized third parties.

Updates to This Privacy Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. Significant changes will be communicated through:

• Email notifications to registered users
• Prominent website notices for 30 days after updates
• Updated "last modified" date at the top of this policy

Continued use of our services after policy updates constitutes acceptance of the revised terms. If you disagree with changes, please contact us to discuss your concerns or discontinue service use.